WHAT IS YOUR RETURN POLICY?
We do not accept returns on personalized orders. Call us if you have any questions or concerns about the products.

WHAT ARE YOUR SHIPPING POLICIES? HOW WILL I KNOW WHEN MY ITEMS HAVE SHIPPED?
We will always ship Priority Mail unless you request a “rush” order. Most orders will be shipped within 1 -2 weeks from the order date. We will e-mail you once your purchase has been shipped. The following charges will apply within Continental United States: First item - $6.00. Additional items - $3.00 each. If you would like your order shipped outside the Continental U.S. or by next-day delivery, e-mail us with your request and we will recalculate your shipping charge and email you with your new order total.

DO YOU OFFER GIFT WRAPPING SERVICE?
We are currently working on this. Contact me at whim-z@comcast.net
or Phone: 1-616-475-7984
( We will be more than happy to gift wrap your purchase for an additional $5.00 per package. Some items can be combined in one package. I will also include a gift card with your personalized message. Include the wording for your gift message in the special instructions section below the gift wrap option. All price tags are removed and no invoice is included with gift wrapped orders. We will ship your wrapped gift with card to either you or to your designated gift recipient. )

WHAT IS YOUR PRIVACY POLICY?
Whim-Z-Wear respects your privacy. All information given to us through your order process is strictly confidential. We do not sell, rent or loan any information regarding our customers to any other party for any reason whatsoever.

HOW WILL YOU SEW MY MONOGRAM?
Monograms generally consist of three initials with the initial of the last name larger and in the middle. This is considered the Traditional method. A monogram can also be done all one size with the last initial appearing last. This is considered the Modern method. You will be asked to specify Traditional or Modern when applicable.

WHAT TYPE OF PAYMENT DO YOU ACCEPT?
We accept Visa, Mastercard or Discover Cards. Michigan residents will pay 6% sales tax.

DOES WHIM-Z-WEAR OFFER GIFT CERTIFICATES?
We are currently working on this. Contact me at whim-z@comcast.net
or Phone: 1-616-475-7984

DO YOU HAVE A “WISH LIST” OR REGISTRATION PAGE FOR MOTHERS-TO-BE?
We currently do not but it is something that we are investigating. Please send us your thoughts in an email if it is something you would be of interest to you.

CAN YOU HELP ME FIND A PRODUCT OR DESIGN I DON’T SEE HERE?
Please contact us and we will do some research on what you are requesting. Sometimes we will have a quick answer and sometimes it might take a few days.

HOW DO I GET IN TOUCH WITH YOU?
We can be contacted via email: whim-z@comcast.net
or Phone: 1-616-475-7984